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Delivery Information

How soon will my item be dispatched? 

We aim to send goods out within 24 hours of confirming your order. Please note that at busy times and during sale periods it may take up to 48 hours.

Out of stock items, or any orders placed on behalf of a personal request, commission, or involving alterations to artwork may take longer due to design time needed, and will be communicated to the customer.

Delivery Service & Costs

Standard UK delivery is free of charge for all orders over £85.00.

Orders under £85.00 and International deliveries are subject to the following charges:

  • UK Mainland: Standard delivery (0-0.5kg) £5.00
  • Europe: Standard delivery (0-0.5 kg) £11.00
  • International: Standard delivery (0-0.5kg) £15.00 (Australia, Canada, New Zealand, Spain).
  • Rest of World: Standard delivery 0-0.5 kg: £25.00 / Price TBC on destination.

UK Delivery times

Delivery within the UK is via Royal Mail Signed For, including full online tracking and proof of delivery with Track & Trace. A signature will be required on delivery.
Estimated delivery time is next working day from posting date. This may not necessarily be the date you place your order.

International delivery times
International shipping uses Royal Mail International Tracked & Signed services. This cost includes additional compensation up to £250, Full end-to-end tracking, signature taken on delivery and online delivery confirmation.

Target International delivery time to Europe is 3-5 working days, and worldwide within 5-7 days. However, Royal Mail International Tracked & Signed is not a guaranteed courier service. 
Estimated delivery time is counted from posting date. This may not necessarily be the date you place your order.

Where do we deliver to?
We send mail via Royal Mail International Tracked & Signed to the below destinations:
Australia, Austria, Belgium, Canada, Czech Republic, Denmark, Finland, France, Germany, Greece, Hong Kong, Hungary, Iceland, Ireland (ROI), Italy, Lithuania, Luxembourg, Malta, Netherlands, New Zealand, Poland, Portugal, Spain, Sweden and Switzerland and USA.

If your destination country isn’t included in the above list please contact us with details to make alternative delivery arrangements.

Custom charges:
PIPÉT is not responsible for any custom or import charges or taxes that may occur. Any such charges are to be paid by the importer (the customer) in their country.

PIPÉT reserves the right to change or use an alternative delivery service without notice. Any changes that may affect delivery of a purchase will be communicated to the customer as soon as possible.

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